Plugin Extension
5 files
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Tickets is a support system solution for XenForo 2 aiming to collate all your helpdesk needs in to one easy to use solution.
Features:
Allow users to create new tickets in configurable categories. Custom permissions allow you greater control over who can see a ticket and who can respond to them.
Sophisticated guest support allowing non-users to create tickets and receive responses and notifications from them.
Guest tickets are protected by a password and this needs to be entered before a ticket can be read.
Once a guest is authenticated against a ticket, they're able to view that ticket until their session expires.
Guests can also view a reduced ticket list when they're authenticated against multiple tickets similar to how normal users would.
Got a guest that made a couple tickets but then registered and made some more? All of these can be merged and attached to the user account they created.
Custom fields allowing you to capture the data you want to receive from your end users.
Escalations make it easier than ever to automate common and mundane tasks.
Automatically resolve tickets where the end user hasn't responded in over two weeks or remind a user via emails or alerts about their open tickets, for example.
Fine-grain criteria and background processing can open up the door to complex automation rules without massive overhead.
Default criteria not cutting it? Extend the add-on and add your own with little work.
Integration with XenForo core functionality.
End users receive alerts and emails when their tickets get responded to, keeping them in the loop constantly.
Categories, tickets and even specific users can be watched to get notifications when a ticket (or other event) gets triggered.
Inline moderation controls to perform bulk actions on tickets.
Tickets and ticket messages get pushed to the search index letting you quickly dig up old relics.
Support for warnings.
Support for attachments.
Support for inline moderation.
Read tracking for guests and users.
Multiple, custom, states to track the progress of each ticket.
Predefined responses to keep your staff member tone consistent across messages and tickets. Automatically inject information about the ticket being responded to and its starter, in to the response itself letting you avoid awkward situations.
Optional and customisable priority selection letting you prioritise user tickets based on the severity. Priorities (and other ticket information) can be changed dynamically with escalations for further automation.
Simplified layout letting users differentiate between a ticket and thread with ease.
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RM Marketplace allows you and/or your users to sell resources from the resource manager, like in a marketplace !
Supports three types of products :
Digital products (license based):
with or without license renewal
with or without licence restrictions
with or without url required to download
Physical products
Service offers
Based on either custom Paypal solution or XenForo payment profiles.
Through the Resource Categories configuration system, the administrator select which categories are intended for the sale of resources and the type of products that can be put for sale among the ones here above.
Each of these categories can be set to either:
use the paypal address or xF payment profiles set in the admincp through options;
use the paypal address or xF payment profiles set for that category;
let each user input their own paypal address or xF payment profiles to sell their resources.
You can also allow your user to accept other payment means (cash, western union, check...) through exchanges between the buyer and the seller.
When adding a resource to these categories, your users can then select wether or not they want to sell it or not.
Along with the capability to sell resources, RM Marketplace is also a true source of monetization for you, and that thanks to two features:
You can require a percentage on sales, automatically retrieved upon payment (for paypal payments only) or automatically invoiced every month (for xF payment profiles).
You can provide users with the capability to pay to have their resource featured on the resource manager index and categories pages.
Features
General features
Outstanding marketplace or shop solution, either
Source of monetization thanks to configurable percentage on sales retrieval, configured either globally or per category, as well as optional resource featuring sale.
Fully configurable through numerous options
Extensive rights tweaking through permissions
Fine sale capability configuration per category:
Let user ask for purchases on a per resource basis (user choice)
Use category wide purchases (Admin choice)
Use forum wide purchases (Admin choice)
Category based allowed products configuration :
Select which products can be put for sale in each category. You can even select wether free products are authorized.
Supported currencies: Based on Resources Manager currencies configuration
New pages for buyers (with filtering): Your Purchases / Your Licences
Seller Dashboard: a specific tabbed area for sellers to monitor and manage sales
Users can download the resource directly after purchase
One-click checkout form
Various payment methods
DLC definition with parent/child resources definition to limit child resources purchase to parent's resource purchasers
Discounts feature
Coupons code feature
Possibility to purchase more than one quantity of an item
Capability to purchase a digital products for a friend
Optional display of purchases number/sales number/total sales amount in membercard and profile page
Various notifications:
Mails sent upon purchases or refund to the buyer, as well as in case of license status change
Alert sent upon purchases or refund to the seller
License expiration notification
Terms and Conditions: require acceptance of the terms and conditions to buy
New widgets: Top Purchases/Last sales
Identification of seller and buyers in resource thread as well as capability to restrict thread access to buyers only
Optionally activable invoicing system with PDF generation
Resource list extension
Price display on resources list
New filter "Top purchased"
Configurable prefixes
To identify product types (digital/physical/service)
To identify out-of-stock products
Optional grid view activation to replace list view for cleaner product display
Based on image uploaded by the seller
Configurable globally or per category
Resource view extension
More informations on product in sidebar (Resources Manager)
Default xF download button replaced by purchase button
Purchase button replaced by "Register now and purchase" for non logged-in users
Payment solutions
Option 1 (historical): Custom Paypal solution
Configured from admin (global/category) or front-end side
Direct percentage on sales retrieval through parallel payments
Option 2: xF Payment profiles
Configured from admin or front-end side
Safe encryption of payment configuration input by user from front-end side
Monthly invoiced percentage on sale retrieval
Automatic monthly invoice generation for percentage on sales payment with email/alerts notifications
Invoices page in admincp with set of tools to contact sellers
Invoices page on front-end side for sellers
Supported payment methods:
Admin side configured: Any
Front-end side configured: Paypal, Braintree, Stripe, 2Checkout, Coinbase Commerce Integration, Mollie, BTCPay, DBTech Stripe Checkout, PayTR Virtual Pos iFrame API [NEW 5.5.2]. Get in touch with us to add support for more existing payment profiles if any.
In both options: Manual payment (for cash, check...) with automatic conversation creation between buyer and seller to converge for exchanges on the payment processing details.
Discounts
Created from seller's dashboard
Fully configurable:
Title
Applicability: All products (if authorized to manage all sales), All seller's products, Specific products
Discount amount: either in percent or fixed amount
Time period
Applicability to license renewals (digital products)
Coupons code
Created from seller's dashboard
Fully configurable:
Title
Code
Type: Free product, percentage discount, fixed discount.
Applicability: Purchases, Renewals, Both.
Validity: All products (if authorized to manage all sales), All seller's products, Specific products
Time period
Number of authorized usages per user
Users restriction
Usergroups restriction
Physical Product specificities:
Sale configuration:
Payment info (Paypal address)
Currency
Price
Quantity
Shipping costs
Terms and Conditions (with WYSIWYG editor)
Shipment information, the status can be edited by the seller and shipment data such as a tracking url can be added.
Stock quantity management
Quantity configured on add/edit
Option to select wether product shall continue to be sold when running out of stock
Alert sent to seller when product runs out of stock
Digital Product specificities
Sale configuration:
Payment info (Paypal address)
Licence duration (Day/month/year)
Currency
Price
Renewal price
Renewal delay
Allow renewal after license has expired
Restriction (Yes = single copy / No = multiple copies)
Require url (requires the buyer to set a domain to download the product)
Automatic license key generation
Terms and Conditions (with WYSIWYG editor)
Capability to purchase for a friend
Manage Licence from dashboard or user profile
Activate / deactivate the licence
Expiration date
Site url (enter the domain where the product will be installed)
Domain validity checking
Add license directly from resource view menu
Alert or/and email sent upon license expiration to the holder
Service offer specificities
Sale configuration:
Payment info (Paypal address)
Currency
Price
Terms and Conditions (with WYSIWYG editor)
Resource featuring features
Available durations created through dedicated page in admincp with:
Duration in days, weeks, months or years
Amount
Purchase of featuring by user on resource page
Featuring purchases log on dedicated page in admincp
Seller Dashboard features
Direct access page for seller to manage sales, view statistics, view products, manage licenses, configure marketplace features, ...
Statistics tab - Helps you analyse in details the sales of your products for a given period
Display of various statistics:
Number of sales
Gross income
Fees (if any)
Percentage on sales (if any)
Graphical overview of the sales evolution on the period
Graphical overview of the net/gross income evolution on the period
Highly configurable:
Either choose among pre-define time periods: current/previous week/month/quarter/year
Or select from/to through calendar popups
Filter by sales type (all/purchase/renewal)
Filter by currency
In case of multiple currencies selecting all will only display statistics on the number of sales.
Filter by resource
When filtered on a single resource, the number of updates performed on the resource is displayed as well on the number of sales graphical overview.
Configuration tab - Lets sellers configure various marketplace features
Terms and Conditions - Global Terms and Conditions for all seller products. Can be overwritten per product when creating/editing the resource.
Invoicing (optional) - Allows seller to configure name or company name, address, upload a logo and add any additional info to display on the invoices. Invoices generation can be activated/deactivated through this page.
Communication - Allows seller to select the communication mean(s) (email, conversation or both) to be used for buyer's notification (permission based) and/or customize the title/text of the purchase/purchase refund/renewal/renewal refund notifications title/text.
Payment data tab - Allows the seller to configure his paypal address (custom paypal solution) or his payment profiles (xF payment profile solution).
Discounts tab - Allows the seller to manage his products' discounts.
Coupons tab - Allows the seller to manage his products' coupons.
Sales tab - Shows all the sales you have done, ordered by latest ones with capability to filter them per user and/or per resource and/or per sales type (all/purchase/renewal) and/or purchase status and/or per shipment status and/or per date. From this page you can manually delete purchases or validate a pending purchase as well as export a sales log in .xlsx or csv format.
Products tab - Shows all the products you have for sale on the forum
Licences tab - View all the licenses for your digital products with the capability to filter them per user and/or per resource and/or per license status (all/active/expired) in order to edit them or transfer license from an user to another
For user with the right to, capability to configure the dashboard to show only information about own products or all thanks to a simple toggle control
Last sales/Top sales widgets configured by default to display on that page.
Member stats
Most sales
Most purchases
Highest total sales amount
User criteria
Purchases
Sales
Total sales amount
Fully configurable through options
Extensively configurable through clean tabbed layout options list
General options
Grid view layout activation on all pages/index
Number of purchases/licenses per page
Minimum resource price
Percentage on sales (if configured globally)
Definition of usergroup to which move users on purchase
[NEW 5.5.0] Hide update logs from users that haven't purchased the resource
[NEW 5.5.0] Number of update logs per page for paid resources
[NEW 5.5.0] Paid resources update logs order
Payment
Payment processing method selection (Custom Paypal solution/xF payment profiles)
Custom paypal solution method configuration
Testing mode activation
Paypal address for categories using global payment configuration or for percentage on sale if configured globally
xF payment profiles method configuration
Payment profiles for categories using global payment configuration
Authorized payment providers solution
Unpaid monthly invoices delay after which seller's sales are put on hold
Unpaid purchases automatic pruning delay
Licenses
Domain verification method selection and blacklist for digital products
License expiration alert mean selection (alert/email/both/none)
Invoicing
Invoicing system activation
Invoices language selection
Invoice date/time format
Statistics
Default currency
Default stats type
Display of purchases/sales/sales amount in user profile/member card
Resources featuring
Purchase currency
Selection to moderate all resource featuring payments
Resource prefixes
Prefix selection for digital/physical/service resources
Prefix selection for out-of-stock resources
Extensive set of permissions
General permissions
Is a seller
Configure buyers notification means
Customize buyers notifications content
Activate automatic serial key generation
General moderator permissions
View all sales
Manage all licenses
Resource permissions
Buy resources
Buy for a friend (digital products)
Download all (digital products)
Sell resources
Maximum number of resources for sale
Accept other payment means (manual agreement)
Bypass percentage on sale
Buy featuring
Resource moderator permissions
Edit any sale
View all purchases logs
[NEW 5.5.0] View all updates logs
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DragonByte eCommerce is a highly advanced digital retailer for XenForo, containing advanced features such as multiple pricing tiers, coupons and automatic sales.
Fully integrated with XenForo 2, DragonByte eCommerce takes advantage of all built-in XenForo 2 functionality like the new Payment Profile system which allows you to accept payments from different payment processors.
Uses
DragonByte eCommerce is the most advanced eCommerce solution fully integrated into your XenForo forum. Create virtually unlimited products and offer them for sale, with digital products supporting multiple pricing tiers for different license lengths, add-on products for optional extras such as Branding Free keys, and more.
Collect information regarding your digital products' installations via license fields that can optionally be made required before download is allowed. Any changes to the license fields will be meticulously logged, and the log entry when a customer downloads a product will contain a snapshot of the license fields as they were when they download the product.
Downloads can be added either as external URLs, as attachments, or auto-generated from a folder on your server. No matter how you choose to store your downloads, you'll find the option you're looking for.
If you so choose, all sales can be subject to sales tax depending on the country of origin of the person purchasing the product. VAT is also fully supported, and the VAT rates are automatically kept up to date, so you will never have to manually keep up with changing VAT rates. Customers can also enter their registered VAT ID to be exempt from sales tax if applicable.
Full XenForo 2 Integration: Features integration with the Search, Payment Profiles, Permissions, Likes, Watch system, News Feed, Inline Moderation & more!
AdminCP Search
Alerts
Approval Queue
Attachment
Change log
CLI commands
Custom fields (products, orders, licenses)
Email Stop system for opting out of emails
"Find New" content handler
Inline Moderation
Member Statistics
Moderator Log
News Feed
Payment Profiles
Permissions
Reporting
Search engine (including ElasticSearch)
Sitemap
Tagging
Warning
Widget
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DragonByte Credits is a highly advanced credits system for XenForo that offers advanced functionality suitable for casual activity and serious eCommerce engines alike.
Uses
DragonByte Credits allows you to create powerful "Events" that can occur throughout your forum. With advanced features such as charging, random additions and taxation, you can create truly interesting combination of events that allows you an unprecendented amount of control over your credits.
Our Currency Manager allows you to create virtually unlimited different currencies, each with their own set of Events. Want to make a premium currency that can only be earned a certain way? DragonByte Credits gives you the tools to do so.
Backed up by an advanced Transaction Log, you'll know exactly where all your credits come and go.
Major Features
DragonByte Shop Integration: All of your DragonByte Shop purchases will show up in DragonByte Credits, allowing you to fully utilise the power of the Credits mod to support your Shop!
Payment Profile integration: New in v5.5.0, you can now add DragonByte Credits as a payment profile. You can then apply this payment profile to things like user upgrades, DragonByte eCommerce products, and more! This feature will work with any 1st party or 3rd party system that uses XenForo's built-in payment profile system to handle payments.
Powerful Events: You can create events and fine tune their functionality quickly and easily, with support for most XenForo functionality.
Event transaction moderation: You can now optionally moderate each and every transaction for any given event. This is particularly useful if you have, for instance, a Redeem event that's supposed to be secret but you suspect the code has been shared. Events will appear in the Approval Queue where moderators with the appropriate permission will be able to approve or reject it.
Redemption Codes: Via the "Redeem" event, you can create coupon codes your users can apply to instantly earn credits!
[CHARGE=X] BBCodes: Via the "Content" event, users can charge other users to view certain content.
Alerts: Full XenForo Alert support for all 30+ event types (current & upcoming)!
Developer Friendly: Powerful callback support for all Credits actions, as well as full XFCP support for extending virtually every piece of functionality and every action page!
Complete Feature List
Currency Management
Allows you to create different currencies stored in different database tables or columns
Control the rounding applied to the currency
Choose how to handle negative credits (reset to 0, show 0 or allow negatives)
Choose the currency's visibility (show to designated usergroups, show to self and designated usergroups, or show to everyone)
Prefix and Suffix support for display purposes
Advanced settings to control table integration
Event Trigger Management
Review a list of the different events, grouped by category
While in debug mode, settings can be altered if you are creating a new event trigger or you know what each setting does
Event Triggers are grouped under Accounts, Time, Discussions, Networking, Sharing, Behaviour or Options
Inactive event triggers are not yet implemented and will be enabled in a future version
Event Management
Review a list of the different events, grouped by currency
Create new events with powerful options (see screenshots)
Mass update the events from the list view
User Management
Search for users using the same search fields as the normal XF AdminCP user search
View a paginated list of users & their credits values for each of your currencies
Quickly update any user's points, complete with transaction log support (will show as "Adjustment by administrator" in the "Notes" field)
Alerts
Full XenForo Alert system support
Unique phrases for every combination of currency movement for all 30+ event types (current & upcoming)
Can be enabled/disabled per-event
Criteria: Fewer than X Credits
Ability to create trophies etc. using "Fewer than X <currency>" criteria
Criteria: More than X Credits
Ability to create trophies etc. using "More than X <currency>" criteria
Events
Events are how you let members earn credits. You can create as many events from each of the event triggers as you want.
Purchase - Buying internet points with real money via PayPal.
Content - Using [CHARGE=X] BBCode to charge other users to see your post's content.
Redeem - Using a redemption code
Adjust - Manipulating the currency of someone else.
Conversation - Sending a Private Message
Donate - Transferring currency to another user.
Download - Downloading a forum attachment.
Downloaded - Someone else downloading your attachment.
Thread - Posting a new thread
Post - Adding a post to a thread
Reply - Someone else posting in your thread
Post Like - Liking a post
Post Liked - Someone else liked your post.
Post Rate - Rating a post using the "Post Ratings" mod
Post Rated - Someone else rated your post using the "Post Ratings" mod
Profile - Someone else viewing your profile. Events should be limited.
Visit - Viewing a profile. Earning events should be limited. Charged events will lock out guests.
View - Viewing a thread. Charged events will lock out guests.
Viewed - Someone else viewing your thread. Events should be limited.
Upload - Uploading a new attachment.
Tag - Applying a descriptive label to a thread.
Revive - Posting in a dormant thread.
Message - Leaving a message on someone else's profile
Messaged - Someone else leaving a message on your profile
Warning - Receiving a Warning
Daily Activity - Awarded on first login each day
Follow - Following someone
Followed - Someone else following you
Poll - Posting a poll
Vote - Voting in a poll
Sticky - Your thread becoming sticky
XenForo Media Gallery Upload - Uploading new MediaGallery Media.
XenForo Media Gallery Download - Usergroups that can be affected by this event
XenForo Media Gallery Downloaded - Someone else downloading your MediaGallery media.
XenForo Media Gallery Comment - Adding a comment to a MediaGallery media resource.
XenForo Media Gallery Commented - Someone else commenting on your MediaGallery media resource.
XenForo Media Gallery Rate - Rating MediaGallery media.
XenForo Media Gallery Rated - Someone else rated your MediaGallery media.
Transfer - Moving your own currency from one form to another.
XenForo Resource Manager Upload - Uploading a new XenResource resource.
XenForo Resource Manager Update - Adding an update to a XenResource resource.
XenForo Resource Manager Download - Downloading a XenResource resource.
XenForo Resource Manager Downloaded - Someone else downloading your XenResource resource.
XenForo Resource Manager Comment - Adding a comment to a XenResource resource.
XenForo Resource Manager Commented - Someone else commenting on your XenResource resource.
XenForo Resource Manager Rate - Rating a XenResource resource.
XenForo Resource Manager Rated - Someone else rated your XenResource resource.
Interest - Growing the value of your currency over time.
Taxation - Reducing the value of your currency over time. Optionally transfer taxed credits to a certain user.
Paycheck - Occurs at regular intervals.
Trophy - Being awarded a new trophy.
Registration - A new user registers on the forum.
Give Warning - Applying a warning to someone else.
Upload Avatar - Uploading a new avatar.
Report Content - Reporting a piece of content to the moderators.
Reported Content - Your content was reported to the moderators.
Some events can be limited by user group and/or forum. Other settings are available per event.
All events have the following Advanced Settings:
Frequency
Maximum Applications
Limit Period
Alert
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This is an AJAX based chat application that does AJAX calls to the server to get new messages.
Main Features
Rooms (with embed option)
Dedicated guest room with nickname support
Archive with search criteria
Polls
Top chatters page
Private conversations
Sound, desktop & browser tab notification
Global user commands (21 commands that you can manage and you can also add you own custom commands)
Custom user commands (Can be used to set predefined messages/responses via command)
User settings
User status
User group permissions
User sanctions (Mute/Kick/Ban)
User image uploads
Style properties
Lots of admin options to enable/disable certain features
Bot notifications for new threads, new posts, new users, new Resource Manager resources, new Media Gallery albums/media/comments
Bot responses that can be trigger by predefined keywords
Bot messages that are posted automatically at set time/date
Display notices in rotation (can be edited via the built in rich text editor)
Display ads in rotation
Set chat rules page
Rooms widget
Top chatters widget
Active users widget
Display "Who is typing" in both rooms and conversations
Chat is loaded as a widget and you can customize the widget to load the chat at certain times on certain devices.
Chat uses the built in XenForo rich-text editor and you can disable individual buttons/BB codes.
Room options
Name
Description
Room users (optional with user permission) - Allow room access to certain users.
Password (optional with user permission)
User groups - Allows you to enable room access based on user group (admin option)
User language - Allows you to display room based on the user's account language setting (admin option)
Read only - Allows you to make room read-only (admin option)
Locked - Allows you to lock the room until a certain date (admin option)
Can leave room - Allows you to control if the user can leave or not the room once joined (admin option)
Minimum time between messages - Users will have to wait this many seconds between posting messages. (admin option)
Auto-prune messages every x hours (admin option)
Thread ID - If you set a thread ID, messages posted in the room will also be posted in the thread (admin option) In ACP there is an option that allows you to set the minimum length required for a message in order to be posted in a thread. (admin option)
Enable thread reply - Thread replies will get posted in the room. (admin option)
Repost in selected rooms - Allows you to automatically repost the messages you post in this room in other rooms (admin option)
Room message features
Simple Like/Unlike or Reactions
Quote
Link
Report
Edit
Delete
Conversation message features
Simple Like/Unlike or Reactions
Quote
Report
Edit
Delete
When scrolling to the end of the messages in both rooms and conversations, a button will show up to load more messages.
You can also use the /find command followed by a keyword to search for messages.
Demo (Guest Mode) without registration can be seen here: http://siropu.com/forums/chat/
To test all the features, please register.